Family First Medical Care

Call our office during business hours and a staff member will schedule for you.

Sometimes the doctor has to speak with you regarding important results. If we cannot reach a patient, it could be dangerous to their health. The alternate number can be a different cell/home phone number or the number of a trusted friend or relative. We will not tell them any of your medical information. We will only tell them that we are trying to reach you.

Contact your pharmacy 5 days prior to running out of medication. We refill medications electronically.

It can be difficult and complicated when an insurance company denies the medication that your doctor feels is best for you.

There will ALWAYS be a delay in receiving your medication when the medication is denied by your insurance. When this happens, we can try to find a similar medication for your condition or petition your insurance company. Although we are happy to petition, the insurance companies often deny petitions and this route can take weeks before the medication is approved.

Your blood test results are available to you online via our portal. We advise checking your results online and carefully reviewing your results after each blood test. If the doctor would like to discuss any abnormal results with you, you will receive a phone call from our office. If you haven’t yet opened an account to get access to your blood work, please ask a staff member at your next visit.

We also send all blood work orders electronically to Quest labs. You may go have your blood work done at Quest without a slip.

Please inform us during your visit and we will happily assist you with this process based on the doctor’s recommendations for time off work.

Your doctor will order the referral while seeing you in the office. You will then receive a call directly from the specialist’s office in the next 1-2 weeks. Please contact us if you have not heard from the specialist after 3 weeks.

Please refer to your insurance plan for a covered local Urgent Care or Emergency Room. In case of emergency, call 911 immediately.

FFMC is affiliated with Doctors Medical Center of Modesto and we recommend receiving all emergency care through this hospital if your insurance permits.

FFMC doctors do hospital obstetric medicine only. If hospitalized for a condition that is not pregnancy related, our partner hospital doctors will care for you during your hospital stay.

Please call our office as far in advance as possible and inform the operator that you need a pre-operative clearance. Blood work and other testing is usually required and could cause your surgery to be delayed/cancelled if not scheduled far enough in advance.

Please call us and let the operator know when scheduling that the appointment is for an insurance physical. Sometimes we will contact you to schedule these types of physicals and tests as well.

All providers at FFMC are part of the same network and work together. We will always offer appointments with the provider who can see you the soonest possible, even if different from your card. Your insurance company knows we are all part of the same group and will happily approve your visits with any medical provider in the group. We assure the highest level of care from all our providers.

Physician Assistants (PA’s) will care for all your problems and take care of your needs. They will listen to you, examine you, order tests, prescribe medications and send referrals in the same way as the MDs do. They are part of the provider team and work under the supervision of our MDs.